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EXPLORE THE WORLD OF WINE

 

Cork Wine

Domestic Shipping

SHIPPING TERMS

 

We are legally registered to ship wine domestically and internationally with Federal Express and UPS.

We can ship to the following States: Alaska, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana,

Iowa, Kansas, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North

Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

 

Minimum Age and Signature Requirements

Wine may be sold and delivered only to a person who is at least 21 years old. 

 

By virtue of your order with Cork Wine Online you represent to us that you are at least 21 years old and the person to whom any wine will be delivered is

also 21 years old.

 

At the time of delivery, any shipment containing an alcohol beverage product will require the signature of an adult possessing valid picture

identification issued by a government agency proving he or she is at least 21 years old. AN ADULT SIGNATURE IS REQUIRED BY LAW FOR ALL DELIVERIES!

is available to receive the package, a subsequent attempt to deliver will be made.

 

We encourage you to use a commercial business address such as your office to assure the fastest delivery time. If subsequent attempts are unsuccessful,

your order will be returned to our commercial storage center from where it originally shipped. An additional fee will apply to reship undeliverable packages.

Cork Wine Online recognizes and complies with all federal, state, and local laws regarding sale of alcohol to minors.

 

 

Weather Holds - Some Shipments May Be Delayed

When weather conditions (Temperatures not in range of 50 to 78 degrees F) could adversely affect wine in transit, Cork Wine Online may place a temporary

Weather Hold on orders shipping to or through affected states. We apologize for the inconvenience such delays may cause, and will resume shipping affected

orders as soon as conditions permit. If you choose to override a Weather Hold placed on your order, we recommend upgrading your shipping to express so

your wine spends as little time as possible in transit. When orders are released from Weather Hold at the customer's request, Cork Wine Online will not accept

responsibility for damage that items may suffer due to extreme temperatures in transit, and will not replace these items at our expense. In the event that a

Weather Hold is placed on an order, customers have the option to cancel their order and shop again at a later date.

 

You can trust that your order will be quickly processed and safely delivered. The shipping dates given during checkout are estimates only and should be used just

for transit times to your shipping address. There are many variables which impact the preparation of your order and the day it will ship from our warehouse; we

aren't able to guarantee an absolute delivery date. If you require your order to be delivered by a specific day, please call to verify that this is possible. When you

place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping

charges are determined by the total shipping weight of your order, as determined by our officially licensed shipping carriers, excluding applicable sales tax. Some

products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international

ordering options.

 

Shipping & Processing Time

Domestic shipping rates include the cost of cardboard boxes and foam inserts to insulate and protect your wines plus labor and all charges levied by carriers. Most

Domestic orders ship within 2-4 business days of when you place your order. A small percentage of items require a longer ship-out time. On rare occasions we

may face an unforeseen delay in shipping your order and in that case, we will notify you by email.


Depending on your location, the shipment can take anywhere from 1- 5 business days after leaving our store. We cannot guarantee any shipments by a

specific date, nor will be held responsible for any shipping instructions given on an order. We will do our best to accommodate the Customer in any way. During

periods of extreme weather, we will attempt to ship wines at the beginning of each week in order to get shipments to you before the weekend. This is because

we have no control over the temperature conditions at our freight carriers' warehouses. The result may be that your shipment doesn't go out the day that

you place an order. Please understand that during business hours, your orders are immediately packaged and scheduled for delivery, but may be delayed until ideal conditions for shipment arise.

 

Delivery Attempt

It is the Customer's responsibility to be present at the time of delivery for an adult signature. If no one is available to receive the package, a subsequent attempt to

deliver will be made. Whenever possible, we encourage you to use a commercial business address to assure the fastest delivery time. If subsequent attempts are

unsuccessful, your order will be returned to Cork Wine Online. The Customer will be required to incur the cost of shipping and handling, regardless of the Customer

deciding to cancel the order. A 10% restocking fee will be charged or $50, a lesser amount of the two.

 

Insurance

Cork Wine Online automatically adds insurance to each order placed online. This covers you from any package lost or damaged in transit except for deliveries to a

hotel where you are staying. 

 

Shipping to a Hotel

Shipping to a hotel where you are staying, or going to be staying, is not recommended and insurance will not cover a package if shipped to a hotel

address. Packages are often lost or misplaced and not delivered to guests in a timely fashion.

 

Change of Shipping Address

Please call us as soon as possible to change your shipping address. If the package is still in our facility we will change the address free of charge. If the package is in transit there may be an additional charge.

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